Media for social change

Welcome to the CitizenShift help centre! Answers to the most common questions can be found below. If you can't find an answer here, contact us at citizen@nfb.ca.

• How do I create an account?
• How large can my video be?
• How do I close my account?
• What video formats can I upload?
• I forgot my username or password. How do I log in?

• Can I change my CitizenShift username?
• How do I report a bug?
• What system requirements are necessary to watch videos?
• I never received an email with my password. What should I do?